66xz's Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how 66xz collects, stores, and uses your data.
Introduction & Scope
66xz ("we", "our", or "platform") places the highest importance on the privacy of its users. This Privacy Policy ("Policy") describes how we collect, process, store, and protect your personal information when you use the 66xz website, services, and any associated platforms.
Please read this policy carefully before using our services. By creating an account or using the services on this platform, you are agreeing to the terms of this privacy policy. This policy is linked to our Terms & Conditions and both documents should be read together.
What Information We Collect
66xz collects user information in various ways. The following types of information may be collected:
Personally Identifiable Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- National ID card or passport details (when identity verification is required)
Financial & Transaction Information
- bKash, Nagad, Rocket, Upay account numbers or related details
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction amounts and timestamps
Technical & Usage Information
- IP address and device information
- Browser type and operating system
- Time spent on the platform and pages visited
- Information obtained from cookies and similar tracking technologies
- Login and logout times
Communication Information
- Live chat conversation history
- Email correspondence with our support team
- Content of complaints or reviews
Purpose of Data Use
66xz uses the collected information for the following legitimate purposes:
- Account management: To register your account, verify your identity, and ensure secure login.
- Service delivery: To smoothly operate all services including gaming, betting, and promotional benefits.
- Processing financial transactions: To accurately complete deposits, withdrawals, and bonus distributions.
- Fraud prevention: To detect suspicious activity and maintain the security of the platform.
- Responsible gaming: To monitor user gaming behaviour and provide support when needed.
- Customer service: To respond to your complaints and enquiries and resolve issues.
- Legal compliance: To comply with applicable laws and regulations.
- Service improvement: To analyse user experience and improve the quality of the platform.
Sharing Information with Third Parties
66xz may share your information with third parties in limited and specific circumstances. These are:
4.1 Service Provider Partners
We work with trusted technology partners for payment processing, technology infrastructure, and cybersecurity services. These partners may only use the information for the specified purpose and are required to comply with the same privacy standards.
4.2 Legal Requirements
We may be required to disclose information in response to a court order, a lawful request from a law enforcement agency, or to comply with applicable law. In such cases, we provide only the minimum information necessary.
4.3 Business Changes
If 66xz undergoes a merger, acquisition, or sale of assets, user information may be transferred to the new entity. We will notify users in advance in such cases.
Your personal information will not be shared with third parties for any reason other than those described above.
Cookies & Tracking Technologies
The 66xz website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve the platform's functionality and user experience.
The types of cookies we use:
- Essential cookies: To ensure the basic functionality of the platform, such as maintaining login sessions. Without these cookies, the service will not work properly.
- Functional cookies: To remember your preferences and settings, such as language selection or display preferences.
- Analytics cookies: To gather usage statistics about the platform, which helps improve service quality.
- Security cookies: To detect fraud and ensure account security.
You can disable cookies from your browser settings, though this may limit some functionality of the platform.
Data Protection & Security
66xz has adopted high-standard technical and organisational measures to protect your personal information:
- SSL encryption: All data transfers on our platform are protected by SSL (Secure Socket Layer) encryption technology.
- Encrypted storage: Sensitive information is stored in an encrypted state.
- Access controls: Only authorised personnel are granted access to specific information.
- Regular security audits: The platform is regularly tested against cyberattacks and vulnerabilities.
- Firewall protection: Robust firewall systems are in place to prevent unauthorised access.
However, it is not possible to guarantee 100% security when transmitting information over the internet. We take every precaution, but users also have a responsibility to keep their login credentials confidential.
Data Retention Period
We retain your information only for as long as necessary. In specific cases:
- Active accounts: Relevant information is retained for as long as the account remains active.
- Closed accounts: Even after an account is closed, certain information may be retained for a specified period to meet legal obligations.
- Transaction records: Financial transaction data is retained for a set period as required for regular accounting and auditing purposes.
- Marketing data: Information used for marketing purposes is deleted immediately upon withdrawal of consent.
Once the required period has passed, we securely delete the information or make it impossible to identify the individual.
Your Rights
As a 66xz user, you have the following rights over your own information:
8.1 Right to Access
You may contact us at any time to find out what information we hold about you. We will provide you with a full account within a specified timeframe.
8.2 Right to Rectification
If any information stored about you is incorrect or incomplete, you may request a correction. You can also update some information yourself in your account settings.
8.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.
8.4 Right to Restrict Processing
In certain circumstances, you may request that the processing of your information be restricted, particularly when the accuracy of the information is in dispute.
8.5 Right to Withdraw Consent
You may withdraw your consent to marketing communications at any time. This does not affect the lawfulness of processing carried out on the basis of prior consent.
Privacy of Minors
66xz's services are intended only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.
If we become aware that a minor's information is in our system, we will immediately delete that information and close the associated account. If you believe we hold information about a minor, please contact us.
To learn more about responsible gaming, please read our Responsible Gaming page.
Policy Changes
66xz may update this privacy policy from time to time. If significant changes are made to the policy, we will:
- Publish a notice on the platform
- Send a message to the registered email address (where possible)
- State the date of the latest update at the top of the policy
Continued use of the platform after any changes will be taken as your agreement to the updated policy. We therefore recommend reviewing this policy regularly.
Also read the Terms & Conditions for a complete understanding of our service terms.
Contact Us
If you have any questions about this privacy policy or wish to exercise your rights regarding your information, please contact us.
Our support team provides assistance in Bengali and English.